Sprinklr, Inc. develops and provides a cloud-based unified customer experience management platform for enterprises worldwide. It enables organizations to do marketing, advertising, research, care, sales, and engagement across modern channels, including social, messaging, chat, and text through its unified customer experience management software platform. The company also offers professional services, including implementation, training, and managed services. It serves customers in various industries, such as technology, CPG/food and beverage, manufacturing, technology services, financial services, energy/automotive, travel and leisure, and others. The company was founded in 2009 and is headquartered in New York, New York.
IPO Year: 2021
Exchange: NYSE
Website: sprinklr.com
Date | Price Target | Rating | Analyst |
---|---|---|---|
6/3/2025 | $8.00 | Neutral | Cantor Fitzgerald |
2/7/2025 | Outperform → Mkt Perform | William Blair | |
12/11/2024 | $11.00 | Overweight → Neutral | Analyst |
11/19/2024 | $7.70 | Sector Perform | Scotiabank |
11/12/2024 | $8.00 → $6.00 | Equal Weight → Underweight | Wells Fargo |
10/7/2024 | $10.00 → $7.00 | Overweight → Underweight | Barclays |
6/6/2024 | $16.00 → $10.00 | Overweight → Neutral | Cantor Fitzgerald |
6/6/2024 | $16.00 → $9.00 | Buy → Neutral | DA Davidson |
3/21/2024 | $19.00 | Overweight | KeyBanc Capital Markets |
2/6/2024 | $16.00 | Buy | Rosenblatt |
Sprinklr was recognized as one of the most innovative companies and high-performing leaders in the customer contact space. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, was recognized as the Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards. "It's always amazing to see the kind of dedication and creativity both companies and the people behind them are bringing to customer experience," said Mario Matulich, President of Customer Management Practice. "This year's winners have gone above and beyond, and they deserve every bit of recognition. They're not just doing their jobs, they are setting the standard f
Q1 Total Revenue of $205.5 million, up 5% year-over-year Q1 Subscription Revenue of $184.1 million, up 4% year-over-year Q1 net cash provided by operating activities of $83.8 million and free cash flow* of $80.7 million RPO and cRPO up 2% and 5% year-over-year, respectively 146 $1 million customers, up 6% year-over-year In June 2025, the Board of Directors authorized a new $150 million stock buyback program, which reflects the strength of the company's balance sheet and free cash flow generation as additional ways to create stockholder value Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financ
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's first quarter of fiscal year 2026 financial results will be released before market open on June 4, 2025. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 8:30 am ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial 877-459-3955 (domestic) or 201-689-8588 (international). The conference ID
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in the Gartner® Magic Quadrant™ for Voice of the Customer Platforms. "We are thrilled to be recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms," said Sprinklr President and CEO, Rory Read. "Sprinklr is helping customers disrupt their Voice of the Customer programs — enabling them, for the first time, to capture, analyze, and act on both solicited and unsolicited feedback within a unified platform. Out-of-the-box AI-based analytics deliver actionable insights, while an AI-assisted user expe
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the sixth year in a row. "Sprinklr is the platform of choice for organizations looking to streamline marketing and advertising strategy across multiple brands, teams and geographies," said Sprinklr President & CEO, Rory Read. "We're dedicated to providing marketing teams with the AI-based tools they need to create and deliver marketing content that will drive business results. We believe that being named a Leader in the Magic Quadrant for Content Marketing Platforms fo
According to the report, "Sprinklr brings a broad modern platform and a digital attitude to its customer service offerings." Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Strong Performer in The Forrester Wave™: Contact-Center-As-A- Service Platforms, Q2 2025 report. The report evaluated 10 vendors based on three categories: current offering, strategy, customer feedback. "This is a critical step in our journey to leadership and market disruption," said Sprinklr President and CEO, Rory Read. "The focus today is to make Sprinklr Service customers successful with their CX efforts and inc
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Sanjay Macwan as Chief Information Officer, effective April 9, 2025. Macwan will report to Sprinklr President and CEO, Rory Read. In this new role, Macwan will lead Sprinklr's global IT, enterprise security, and data infrastructure and analytics strategy, focused on accelerating Sprinklr's market position and technology leadership, enhancing operational resilience, and delivering greater value to customers. "Sanjay is joining Sprinklr at an important time in our transformational journey. His deep experience leading and scaling enterprise technol
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of a local data hosting solution in Germany via a collaboration with Google Cloud. "Sprinklr continues to expand our local data hosting options to support our business growth in the DACH region and across Europe," said Sprinklr Chief Technology Officer Amitabh Misra. "Launching data hosting via Google Cloud in Germany allows us to provide the infrastructure our customers need as we work with them to revolutionize their customer experience with Sprinklr's AI-powered platform." Sprinklr supports leading regional brands from enterprise sectors including te
Q4 Total Revenue of $202.5 million, up 4% year-over-year Q4 Subscription Revenue of $182.1 million, up 3% year-over-year Q4 net cash provided by operating activities of $5.4 million and free cash flow* of $1.5 million in Q4 RPO and cRPO up 2% and 4% year-over-year, respectively 149 $1 million customers, up 18% year-over-year Recognized a Q4 non-cash, income tax benefit of $87.1 million related to release of valuation allowance Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2025. "We are encouraged by our Q4 results driven by
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's fourth quarter and full year fiscal 2025 financial results will be released before market open on March 12, 2025. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 8:30 am ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone dial (877) 459-3955 (domestic) or (201) 689-8588 (international). The c