EGAN - Earnings announcements

SUNNYVALE, Calif., Feb. 03, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of AI-powered knowledge management solutions, today announced financial results for its fiscal 2026 second quarter ended December 31, 2025. "I am pleased with our second-quarter performance, highlighted by the 27% year-over-year growth in AI Knowledge Hub ARR," said Ashu Roy, eGain's CEO. "AI Knowledge Hub now represents 64% of our total SaaS ARR, and we continued to build momentum with several customer wins during the quarter. One notable addition was Achmea, a leading European insurance and financial services group, which selected eGain to support 21,000 users across its contact center and enter

SUNNYVALE, Calif., Jan. 27, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of AI-powered knowledge management and customer experience solutions, will announce its fiscal 2026 second quarter financial results after the close of regular market trading on Tuesday, February 3, 2026, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Tuesday, February 3rd at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.

SUNNYVALE, Calif., Nov. 12, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), an AI CX automation platform provider, today announced financial results for its fiscal 2026 first quarter ended September 30, 2025. "I am pleased with our strong start to the fiscal year, highlighted by 23% year-over-year ARR growth in AI Knowledge Hub, and a 21% EBITDA margin," said Ashu Roy, eGain's CEO. "At our recent Solve25 event, we unveiled three new AI products. Customers and partners are showing significant interest in adopting our expanded suite of AI knowledge solutions, which drives superior CX operations at scale and delivers strong AI ROI." Fiscal 2026 First Quarter Financial Highlights Total revenu

SUNNYVALE, Calif., Nov. 04, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for service, will announce its fiscal 2026 first quarter financial results after the close of regular market trading on Wednesday, November 12, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When: Wednesday, November 12th at 2:00 p.m. Pacific Time (5:00 p.m. ET).  Webcast: A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.  Dial In:To access the live call, d

SUNNYVALE, Calif., Sept. 04, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 fourth quarter and full fiscal year ended June 30, 2025. "We are pleased to close fiscal 2025 with solid bookings and strong profitability," said Ashu Roy, eGain's CEO. "With one of our largest deals ever signed this quarter and healthy demand in the pipeline, we are well-positioned to capture the compelling opportunity in AI CX automation powered by trusted knowledge." Fiscal 2025 Fourth Quarter Financial Highlights Total revenue was $23.2 million, up 11% sequentially and 3% year

SUNNYVALE, Calif., Aug. 27, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for service, will announce its fiscal 2025 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 4, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, September 4th at 2:00 p.m. Pacific Time (5:00 p.m. ET).  Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.  Dial In:To access the liv

SUNNYVALE, Calif., May 14, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 third quarter ended March 31, 2025. "Our third quarter results exceeded expectations on profitability and delivered solid operating cash flow," said Ashu Roy, eGain's CEO. "Shortly after the quarter closed, we secured one of our largest expansion deals ever with a U.S. megabank. We also launched our AI Agent for Contact Center during the quarter, a breakthrough solution that guides agents in real-time using trusted knowledge and reasoning. As we continue to lead in the AI Knowledge market space, we are especially p

SUNNYVALE, Calif., May 07, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for service, will announce its fiscal 2025 third quarter financial results after the close of regular market trading on Wednesday, May 14, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Wednesday, May 14th at 2:00 p.m. Pacific Time (5:00 p.m. ET).  Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.   Dial In:To access the live call, dial 844-481-27

SUNNYVALE, Calif., Feb. 13, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 second quarter ended December 31, 2024. "We won several new enterprise logos in the second quarter," said Ashu Roy, eGain's CEO. "As a result, our annual recurring revenue from AI Knowledge Hub customers grew by 17% year over year and 5% sequentially. Customer service automation is a strategic focus for AI investment in Global 1000. As a result, we are seeing a growing number of seven-figure ARR deals in our sales pipeline." Fiscal 2025 Second Quarter Financial Highlights Total reve

SUNNYVALE, Calif., Feb. 06, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for service, will announce its fiscal 2025 second quarter financial results after the close of regular market trading on Thursday, February 13, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, February 13th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the live call, dial 8

SUNNYVALE, Calif., Nov. 12, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI Knowledge Management platform for business, today announced financial results for its fiscal 2025 first quarter ended September 30, 2024. "We are pleased to report positive business momentum in the quarter, with annual recurring revenue for our AI Knowledge Hub customers increasing 16% year over year," said Ashu Roy, eGain's CEO. "At our recent customer event, we were thrilled with client testimonials about our AI Knowledge Hub's impact on their business. We are doubling down on product innovation, partnering with clients, to capitalize on the market opportunity created at the intersection of AI and knowledge

SUNNYVALE, Calif., Nov. 05, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, will announce its fiscal 2025 first quarter financial results after the close of regular market trading on Tuesday, November 12, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Tuesday, November 12th at 2:00 p.m. Pacific Time (5:00 p.m. ET).  Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.  Dial In:To access the live call,

SUNNYVALE, Calif., Sept. 05, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), an AI Knowledge platform for service, today announced financial results for its fiscal 2024 fourth quarter and full fiscal year ended June 30, 2024. "As businesses invest in Gen AI at scale, our AI Knowledge Hub helps deliver trusted answers for customer service, reducing cost and improving experience," said Ashu Roy, eGain's CEO. "As a result, new logo wins and RFPs for AI Knowledge were up 50 percent in fiscal 2024, and we are investing into this growing market opportunity for AI Knowledge." Fiscal 2024 Fourth Quarter Financial Highlights Total revenue was $22.5 million, down 9% year over year.GAAP net income w

SUNNYVALE, Calif., Aug. 28, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the AI knowledge platform for customer service, will announce its fiscal 2024 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 5, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, September 5th at 2:00 p.m. Pacific Time (5:00 p.m. ET).  Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.  Dial In:To acces

SUNNYVALE, Calif., May 09, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 third quarter ended March 31, 2024. "Our new knowledge customer win momentum continued this quarter, including a U.S. megabank," said Ashu Roy, eGain's CEO. "Through the first nine months of the year, our new logo acquisition has grown 50% - year over year - thanks to AssistGPT™, our novel AI solution to efficiently automate knowledge for customer service. Although our total revenue fell short of expectations due to the timing of revenue recognition from our Cisco OEM agreement, we achieved another quarter of enhanced

SUNNYVALE, Calif., April 30, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 third quarter financial results after the close of regular market trading on Thursday, May 9, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, May 9th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the live call, di

SUNNYVALE, Calif., Feb. 08, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge platform for customer engagement, today announced financial results for its fiscal 2024 second quarter ended December 31, 2023. "Our AssistGPT offering helped us win new logos in the quarter," said Ashu Roy, eGain's CEO. "We see growing interest in knowledge management as a foundation for effective Generative AI use in customer service." Fiscal 2024 Second Quarter Financial Highlights Total revenue was $23.8 million, down 7% year over year.GAAP net income was $2.2 million, or $0.07 per share on a basic and diluted basis, up from a GAAP net loss of $104,000, or $0.00 per share on a basic and diluted bas

SUNNYVALE, Calif., Jan. 25, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, will announce its fiscal 2024 second quarter financial results after the close of regular market trading on Thursday, February 8, 2024, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, February 8th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the li

SUNNYVALE, Calif., Nov. 02, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a knowledge automation platform for customer engagement, today announced financial results for its fiscal 2024 first quarter ended September 30, 2023. "We delivered top and bottom-line results ahead of both our projections and street expectations," said Ashu Roy, eGain's CEO. "Our disciplined execution significantly improved profitability and operating cash flow in the quarter. And our recently launched eGain AssistGPT™ solution, the first-of-its-kind to automate knowledge for customer engagement, is being enthusiastically received by the market." Fiscal 2024 First Quarter Financial Highlights Total revenue was $2

SUNNYVALE, Calif., Oct. 24, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2024 first quarter financial results after the close of regular market trading on Thursday, November 2, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Thursday, November 2nd at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In:To access the live ca

SUNNYVALE, Calif., Sept. 14, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading knowledge platform for customer engagement, today announced financial results for its fiscal 2023 fourth quarter and full year ended June 30, 2023. "We finished the year strong, delivering top and bottom-line results ahead of our guidance and street consensus," said Ashu Roy, eGain's CEO. "After a tough fiscal 2023 when deals stalled in our pipeline due to the difficult macro environment, we are now seeing many of those deals re-engaging and new RFPs launching with urgency and intent. Generative AI is rejuvenating interest in knowledge management platforms, and this will drive demand for our products in f

SUNNYVALE, Calif., Sept. 05, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2023 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 14, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. Webcast:Thursday, September 14th at 2:00 p.m. Pacific Time (5:00 p.m. ET).When:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.Dial In

SUNNYVALE, Calif., May 11, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading knowledge platform for customer engagement, today announced financial results for its fiscal 2023 third quarter ended March 31, 2023. "Our North America renewal and expansion rates remained strong during the quarter," said Ashu Roy, eGain's CEO. "Despite the market slowdown, we signed several new customers near the end of the quarter, and expense controls enabled us to deliver bottom-line results that exceeded our guidance and street consensus." Fiscal 2023 Third Quarter Financial Highlights Total revenue was $23.0 million, down 4% year over year (down 1% in constant currency).SaaS revenue was $20.9

SUNNYVALE, Calif., May 02, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading knowledge platform for customer engagement, will announce its fiscal 2023 third quarter financial results after the close of regular market trading on Thursday, May 11, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When: Thursday, May 11th at 2:00 p.m. Pacific Time (5:00 p.m. ET).   Webcast: A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.   Dial In: To access the live c

SUNNYVALE, Calif., Feb. 14, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading knowledge platform for customer engagement automation, today announced financial results for its fiscal 2023 second quarter ended December 31, 2022. "We delivered another quarter of record revenue, ahead of our guidance and consensus estimates, and generated over $7 million in cash from operations," said Ashu Roy, eGain's CEO. "While sales cycles continue to lengthen in the current environment, market interest in knowledge-powered customer engagement remains high." "Last week, we announced eGain Instant Answers™, a radically simple experience powered by Generative AI technology for knowledge users. Exciti

SUNNYVALE, Calif., Feb. 01, 2023 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer engagement automation, will announce its fiscal 2023 second quarter financial results after the close of regular market trading on Tuesday, February, 14, 2023, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:             Tuesday, February 14th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:        .A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.e

SUNNYVALE, Calif., Nov. 14, 2022 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer engagement automation, today announced financial results for its fiscal 2023 first quarter ended September 30, 2022. "We delivered record revenue and top and bottom-line results that exceeded our guidance and street consensus," said Ashu Roy, eGain's CEO. "Inbound interest and market demand remain high for our industry-leading Knowledge Hub, as businesses continue to invest in improving agent experience and customer satisfaction technologies." "We are building a healthy new business pipeline, but in the current economic environment we see sales cycles lengthening,

SUNNYVALE, Calif., Nov. 02, 2022 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer engagement automation, will announce its fiscal 2023 first quarter financial results after the close of regular market trading on Monday, November 14, 2022, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:      Monday, November 14th at 2:00 p.m. Pacific Time (5:00 p.m. ET).        Webcast:      A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.

SUNNYVALE, Calif., Sept. 08, 2022 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer engagement automation, today announced financial results for its fiscal 2022 fourth quarter and full year ended June 30, 2022. "We finished the year strong, delivering top and bottom-line results ahead of our guidance and street consensus," said Ashu Roy, eGain's CEO. "Demand for our knowledge powered customer engagement offering is robust and we are well positioned to continue our positive momentum and grow our market share in our new fiscal year. During the year, we generated over $8 million in cash from operations, strengthening our balance sheet while also invest

SUNNYVALE, Calif., Aug. 30, 2022 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading AI knowledge platform for customer engagement automation, will announce its fiscal 2022 fourth quarter and full year financial results after the close of regular market trading on Thursday, September 8, 2022, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:  Thursday, September 8th at 2:00 p.m. Pacific Time (5:00 p.m. ET).Webcast:  A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www

SUNNYVALE, Calif., April 28, 2022 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading cloud platform provider of customer engagement automation, will announce its fiscal 2022 third quarter financial results after the close of regular market trading on Thursday, May 5, 2022, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:    Thursday, May 5th at 2:00 p.m. Pacific Time (5:00 p.m. ET).  Webcast: A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.  Dial In: To acce

SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading cloud platform provider of customer engagement automation, today announced financial results for its fiscal 2022 second quarter ended December 31, 2021. "Strong bookings drove record revenue in the quarter, well ahead of our guidance and consensus estimates," said Ashu Roy, eGain's CEO. "Knowledge management is the #1 technology recommended by Gartner for Customer Service in 2022. We are leading the charge to add omnichannel solve capabilities to customer engagement with the eGain Knowledge Hub. Also, we heartily congratulate BT Consumer, one of our marquee clients, for winning the 2021 KM Reality award. A

SUNNYVALE, Calif., Jan. 26, 2022 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading cloud platform provider for customer engagement automation, will announce its fiscal 2022 second quarter financial results after the close of regular market trading on Thursday, February 3, 2022, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:      Thursday, February 3rd at 2:00 p.m. Pacific Time (5:00 p.m. ET).   Webcast: A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.   D

SUNNYVALE, Calif., Nov. 09, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading cloud platform provider of customer engagement automation, today announced financial results for its fiscal 2022 first quarter ended September 30, 2021. "We are off to a good start to our new fiscal year, delivering record total revenue with double digit growth," said Ashu Roy, eGain's CEO. "Market momentum is building nicely around our eGain Knowledge Hub™, a recently launched solution that raises the bar for knowledge-powered automation of customer engagement in the enterprise. With expanding sales coverage, we look forward to continuing our positive momentum and growing market share this fiscal year."

SUNNYVALE, Calif., Nov. 02, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2022 first quarter financial results after the close of regular market trading on Tuesday, November 9, 2021, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Tuesday, November 9th at 2:00 p.m. Pacific Time (5:00 p.m. ET).  Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.egain.com.  Dial In:To acce

SUNNYVALE, Calif., Sept. 01, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), a leading provider of digital customer engagement solutions, today announced financial results for its fiscal 2021 fourth quarter and full year ended June 30, 2021. "We delivered solid financial performance to end our fiscal 2021, with top and bottom-line results ahead of our guidance and street consensus," said Ashu Roy, eGain's CEO. "Even as we stepped up our investments in fiscal 2021, our improved gross margins resulted in better-than-expected bottom-line results for the fiscal year. We are taking actions to translate our product leadership into market dominance in knowledge management and digital customer enga

SUNNYVALE, Calif., Aug. 25, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ:EGAN), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2021 fourth quarter and full year financial results after the close of regular market trading on Wednesday, September 1, 2021, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When: Wednesday, September 1st at 2:00 p.m. Pacific Time (5:00 p.m. ET).  Webcast:A live and archived webcast of the conference call can be accessed from the investors section of eGain's website at www.ega