CRM vs QADA

Salesforce Inc.

salesforce.com, inc. develops enterprise cloud computing solutions with a focus on customer relationship management worldwide. The company offers Sales Cloud to store data, monitor leads and progress, forecast opportunities, and gain insights through analytics and relationship intelligence, as well as deliver quotes, contracts, and invoices. It also provides Service Cloud, which enables companies to deliver personalized customer service and support, as well as a field service solution that enables companies to connect agents, dispatchers, and mobile employees through a centralized platform, which helps to schedule and dispatch work, and track and manage jobs in real-time. In addition, the company offers Marketing Cloud to plan, personalize, and optimize one-to-one customer marketing interactions; and Commerce Cloud, which enables companies to enhance engagement, conversion, revenue, and loyalty from their customers. Further, it provides Customer 360 Platform that offers no-code to pro-code Platform-as-a-Service tools for building, securing, integrating, and managing the business apps; MuleSoft Anypoint Platform enables customers to connect any system, application, data, or device; Quip collaboration platform, which combines documents, spreadsheets, apps, and chat with live CRM data; and Tableau and Einstein Analytics, provides analytical technology to customers. Additionally, the company offers various solutions for financial services, healthcare and life sciences, manufacturing, consumer goods, government, and philanthropy. The company also provides professional services and education services, including instructor-led and online courses; and support and adoption programs. It provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce and Siemens has a strategic partnership. The company was founded in 1999 and is headquartered in San Francisco, California.

QAD Inc.

QAD Inc., together with its subsidiaries, provides cloud-based enterprise software solutions in North America, Europe, the Middle East, Africa, the Asia Pacific, and Latin America. The company offers effective enterprise management software products, including financials, internationalization, cloud EDI, EDI eCommerce, and e-invoicing solutions; digital manufacturing software products, which include manufacturing, production execution, enterprise asset management, automation, and enterprise quality management system solutions; and complete customer management software products comprising customer and service management, customer self service, configurator, trade activity management, CRM, and field service management solutions. It also provides integrated supplier management software products that include supplier portal, precision global trade transportation execution, supplier management, and sourcing services; and connected supply chain software products that comprise supply chain and digital supply chain planning solutions. In addition, the company offers customer support and product update services, as well as professional services, including consulting, deployment, training, technical development, and integration. It markets its products through direct and indirect sales channels; and distributors and sales agents. The company serves automotive, life sciences, consumer products, food and beverage, high technology, and industrial products manufacturing companies. QAD Inc. was founded in 1979 and is headquartered in Santa Barbara, California.