SPRT vs TWTR

support.com, Inc.

Support.com, Inc. provides customer and technical support solutions through home-based employees primarily in the United States. The company offers outsourced customer support and cloud-based technology platforms to clients in verticals, such as media and communication, healthcare, retail, and technology with omnichannel programs that include voice, chat, and self-service; technical support programs to enterprise clients; and subscription-based tech support service direct-to-consumers and small businesses that helps users solve a range of technology problems with computers, smartphones, and other connected devices, including device setup, troubleshooting, connectivity or interoperability problems, and malware and virus removal, as well as wireless network set-up, and automation system onboarding and support services. It also provides SUPERAntiSpyware software, a malware protection and removal software product; Guided Paths, which contains step-by-step self-support guides, with decision points to help customers resolve problems; and service delivery management tools for technology support services, includes Support.com cloud-based software capabilities and other contact center applications, such as customer relationship management, ticketing, ordering, methods of payment, and telephony, which are integrated into applications for its contact center specialists. The company provides its services through partners, as well as its website at www.support.com. Support.com, Inc. was incorporated in 1997 and is headquartered in Wilmington, Delaware.

Twitter Inc.

Twitter, Inc. operates as a platform for public self-expression and conversation in real time United States, Japan, and internationally. The company offers Twitter, a platform that allows users to consume, create, distribute, and discover content. It also provides promoted products and services, such as promoted tweets, promoted accounts, and promoted trends, which enable its advertisers to promote their brands, products, and services. In addition, the company offers MoPub, a mobile-focused advertising exchange that combines ad serving, ad network mediation, and a real-time bidding exchange into one monetization platform; Twitter Audience platform, an advertising offering that enables advertisers to extend advertising campaigns; Developer and Enterprise solutions, a software-as-a-service platform that enables developers to build products on Twitter; and paid enterprise access for its public data streams. Twitter, Inc. was founded in 2006 and is headquartered in San Francisco, California.