SPRT vs WDAY

support.com, Inc.

Support.com, Inc. provides customer and technical support solutions through home-based employees primarily in the United States. The company offers outsourced customer support and cloud-based technology platforms to clients in verticals, such as media and communication, healthcare, retail, and technology with omnichannel programs that include voice, chat, and self-service; technical support programs to enterprise clients; and subscription-based tech support service direct-to-consumers and small businesses that helps users solve a range of technology problems with computers, smartphones, and other connected devices, including device setup, troubleshooting, connectivity or interoperability problems, and malware and virus removal, as well as wireless network set-up, and automation system onboarding and support services. It also provides SUPERAntiSpyware software, a malware protection and removal software product; Guided Paths, which contains step-by-step self-support guides, with decision points to help customers resolve problems; and service delivery management tools for technology support services, includes Support.com cloud-based software capabilities and other contact center applications, such as customer relationship management, ticketing, ordering, methods of payment, and telephony, which are integrated into applications for its contact center specialists. The company provides its services through partners, as well as its website at www.support.com. Support.com, Inc. was incorporated in 1997 and is headquartered in Wilmington, Delaware.

Workday Inc.

Workday, Inc. provides enterprise cloud applications worldwide. Its applications help its customers to manage critical business functions and optimize their financial and human resources. The company offers a suite of financial management applications, which enable chief financial officers to maintain accounting information in the general ledger; manage financial processes; identify real-time financial, operational, and management insights; enhance financial consolidation; reduce time-to-close; promote internal control and auditability; and achieve consistency across finance operations. It also provides cloud spend management solutions; a suite of human capital management applications that allows organizations to manage the entire employee lifecycle from recruitment to retirement; Workday applications for planning; and applications for analytics and reporting, including augmented analytics to surface insights to the line of business in simple-to-understand stories, machine learning to drive efficiency and automation, and benchmarks to compare performance against other companies. In addition, the company offers Workday applications serving industries, such as healthcare, higher education, and professional services. It serves technology, financial services, business and professional services, healthcare and life sciences, manufacturing, retail, and hospitality industries; and educational institutions, government agencies, and nonprofit organizations. Workday, Inc. has a strategic partnership with Google LLC to digitally transform enterprises worldwide. The company was formerly known as North Tahoe Power Tools, Inc. and changed its name to Workday, Inc. in July 2005. Workday, Inc. was founded in 2005 and is headquartered in Pleasanton, California.