Organizations embrace hybrid infrastructure with strong operational controls and in-country data processing, ISG Provider Lens^® report says

Brazilian organizations are redesigning hybrid cloud architectures to balance AI scalability, operational resilience and regulatory requirements, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.

The 2026 ISG Provider Lens^® Private/Hybrid Cloud — Data Center Services report for Brazil finds that enterprises are keeping data and AI processing within Brazil, combining private computing environments with domestic public cloud regions to increase flexibility and meet data residency requirements. Limited availability of high-end AI hardware continues to influence infrastructure planning, leading organizations to rely on elastic AI capacity available in Brazilian cloud regions while maintaining local control of critical workloads.

"Enterprises in Brazil are becoming more deliberate in how they prepare infrastructure for AI," said Anay Nawathe, ISG cloud delivery lead for the Americas. "They are adopting standardized operating models that improve visibility, strengthen accountability and support predictable AI operations."

Many organizations are keeping data and AI pre-processing with private, hosted or colocation environments while using public clouds for AI training and inference. This approach allows them to scale AI workloads with less dependence on scarce private GPU resources. Deterministic latency and metro interconnect design are also increasingly important factors in enterprises’ infrastructure choices. Now that elastic AI capacity is readily available within Brazil, companies are focusing less on borders and more on optimizing workload placement within Brazil to maximize efficiency.

Enterprises in Brazil are strengthening operational practices as they industrialize automation, implementing policy-as-code, infrastructure as code and human oversight. Companies are requiring clearly defined operating boundaries, auditable decision logs and tested rollback procedures before introducing autonomous AI agents in production. FinOps is also becoming a core operational discipline, with cost visibility, anomaly detection and workload placement policies to balance performance and spending across hybrid estates.

Many Brazilian companies are standardizing infrastructure instead of relying on customized designs that make operations more complex. Organizations are using techniques such as automated rollback, immutable backups and orchestrated disaster recovery to ensure business continuity. Regulated industries, including financial services, healthcare and the public sector, are also requiring verifiable access controls, onshore support and documented operational evidence as part of strategies to strengthen accountability and business continuity, ISG says.

"The most successful hybrid cloud strategies in Brazil combine resilient infrastructure with disciplined operational practices," said Pedro L. Bicudo Maschio, lead author of the report. "Service providers are helping enterprises implement standardized platforms that support AI workloads, maintain operational consistency and meet local data requirements."

The report also explores other trends affecting Brazil's private and hybrid cloud market, including growing attention to energy efficiency metrics and clean-energy sourcing and continued expansion of colocation capacity and programmable interconnection across Brazilian cloud regions.

For more insights into the private and hybrid cloud challenges facing enterprises in Brazil, and ISG’s advice for addressing them, see the ISG Provider Lens^® Focal Points briefing here.

The report evaluates 55 providers across five quadrants: AI-ready Infrastructure Managed Services — Large Accounts, AI-ready Infrastructure Managed Services — Midmarket, Managed Cloud Hosting and Resilient Infrastructure Services — Large Accounts, Managed Cloud Hosting and Resilient Infrastructure Services — Midmarket and Sustainable Colocation Services.

The report names Equinix as a Leader in three quadrants. It names Claranet, Claro empresas, Edge UOL, HostDime, Kyndryl, Nevolus and TIVIT as Leaders in two quadrants each. Accenture, Ascenty, Capgemini, Elea Data Centers, EVEO, Locaweb Cloud, ODATA, SBA Edge, Scala Data Centers, Skynova, Stefanini, T-Systems, Takoda, Under, Wevy and Wipro are named as Leaders in one quadrant each.

In addition, Datacentrics, MadeinWeb, Tecto Data Centers, Unisys and Wevy are recognized as Rising Stars — companies with a "promising portfolio" and "high future potential" by ISG’s definition — in one quadrant each.

Customized versions of the report are available from DataEnv, Scala, Skynova, Tecto Data Centers and Takoda.

In the area of customer experience, CS Global IT is named the global ISG CX Star Performer for 2026 among private and hybrid cloud service providers. CS Global IT earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry.

The 2026 ISG Provider Lens Private/Hybrid Cloud — Data Center Services report for Brazil is available to subscribers or for one-time purchase on this webpage.

About ISG

ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data and research, in-depth knowledge and governance of provider ecosystems, and the expertise of its 1,500 professionals worldwide working together to help clients maximize the value of their technology investments.

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