Loan assistance, payment relief, fee waivers and financial recovery resources are available to consumers and businesses in Hurricane Isaias-impacted areas served by Regions Bank

Regions Bank on Wednesday announced a series of disaster-recovery financial services designed to help people and businesses in communities impacted by Hurricane Isaias.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261014410311/en/

Regions Bank’s Pensacola Main branch (left) and Pier Park-Panama City Beach branch (right/top) are pictured. Most Regions Bank locations, including these facilities, are back open throughout the Florida Panhandle and South Alabama.

The services range from fee waivers to loan payment assistance, interest rate discounts and more. They are available in dozens of communities served by Regions Bank across the Florida Panhandle and South Alabama².

Regions Bank Serving and Supporting Neighbors:

"Many people and businesses are navigating extensive cleanup, repairs, and, in some cases, even rebuilding. Where we can be of service, we want to help," said John Jordan, head of Consumer Banking for Regions. "In addition to these services, we’re also here to listen to customers’ unique needs and help develop financial solutions. We have experience helping our neighbors with rebuilding and recovery, and we are committed to standing behind our customers."

Options Available from Regions Bank:

Special services available for a limited time include:

Regions Mortgage Disaster Relief Purchase and Renovation loan programs.¹
Regions will waive ATM surcharges for non-Regions customers using Regions ATMs in the impacted areas² through Oct. 20, 2026. (Note: Fees charged by other banks or ATM owners may still apply.)
Non-Regions ATM fees will be waived when Regions customers use other banks’ ATMs in the impacted areas² through Oct. 20, 2026. (Note: Fees charged by other banks or ATM owners may still apply.)
No check-cashing fees will be charged for FEMA-issued checks when cashed in a Regions branch.³
Personal loan payment assistance is available.⁴
Payment deferrals are available for current credit card holders.⁴
One penalty-free CD withdrawal is available upon request (unless within seven days of issuance or renewal) through Jan. 12, 2027.⁵
An interest rate discount of up to 0.50% on new personal unsecured loans is available when customers in impacted areas apply in a branch or by phone⁶. The offer is available through Jan. 12, 2027.
An interest rate discount of up to 0.50% on non-business auto loans is available when customers in impacted areas apply in-branch or by phone⁷. The offer is available through Jan. 12, 2027.

Business Recovery Resources from Regions Bank:

Special business options available for a limited time in affected communities² include:

Business loan payment assistance is available.⁴
Business loan payment deferrals of up to 90 days are available, expiring Jan. 12, 2027.⁴

How Customers Can Access Regions Bank Disaster Relief Support:

Regions Bank maintains a strong network of branches across the Gulf Coast and the Southeast. Most Regions branches in the areas affected by Isaias are back open, with only two locations requiring more extensive repairs.
For help with personal loans, credit cards, lines of credit, mortgage or home equity line of credit, customers can also call 1-800-221-7471.
For help with any other banking need, customers can reach a Regions representative at 1-800-411-9393.

"In the aftermath of a major storm, access to financial support and trusted guidance is crucial," said Tina Gilmore, Greater Gulf Coast Consumer Banking Executive for Regions. "We want our communities to know Regions Bank stands ready to help them navigate the days, weeks and months ahead."

Customers are also encouraged to visit Regions Bank’s Disaster Relief Center at www.regions.com/DisasterRelief, as well as Regions’ Customer Assistance Program at www.regions.com/help/customer-assistance-program, for timely information on financial recovery programs, loan assistance resources, and more.

A full list of covered ZIP codes can be found below this announcement. Additional areas may be added pending further assessments.

About Regions Financial Corporation

Regions Financial Corporation (NYSE:RF), with $161 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates more than 1,200 banking offices and more than 1,750 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.

¹All loans and lines of credit are subject to terms and conditions, fees, documentation requirements, and credit approval.

²Offers are available for a limited time and only to individuals and businesses affected by Hurricane Isaias in the following ZIP codes: 32401, 32402, 32403, 32404, 32405, 32406, 32407, 32408, 32409, 32410, 32411, 32412, 32413, 32417, 32422, 32425, 32427, 32428, 32433, 32434, 32435, 32437, 32439, 32444, 32455, 32456, 32459, 32461, 32462, 32463, 32464, 32466, 32501, 32502, 32503, 32504, 32505, 32506, 32507, 32508, 32509, 32511, 32512, 32513, 32514, 32516, 32520, 32521, 32522, 32523, 32524, 32526, 32530, 32531, 32533, 32534, 32535, 32536, 32537, 32538, 32539, 32540, 32541, 32542, 32544, 32547, 32548, 32549, 32550, 32559, 32560, 32561, 32562, 32563, 32564, 32565, 32566, 32567, 32568, 32569, 32570, 32571, 32572, 32577, 32578, 32579, 32580, 32583, 32588, 32591, 36009, 36015, 36028, 36033, 36037, 36038, 36071, 36313, 36314, 36316, 36318, 36323, 36330, 36331, 36340, 36344, 36351, 36401, 36420, 36421, 36426, 36427, 36429, 36432, 36439, 36441, 36442, 36445, 36453, 36454, 36455, 36456, 36458, 36460, 36461, 36467, 36470, 36471, 36473, 36474, 36475, 36476, 36477, 36480, 36483, 36502, 36503, 36504, 36530, 36543, 36549, 36561, 36562, 36567, 36574. Other ZIP codes may be added to this list based on updated storm surveys and damage reports: Offers may be subject to other exclusions and restrictions and are subject to change without notice. All loans and lines, deferrals, extensions, or forbearances may be subject to required documentation and credit approval. Residency restrictions may apply. Special loan interest rates may be determined by applicant’s credit profile and may not extend to products offered by third parties, such as Avant.

³The FEMA no-check-cashing fee offer is available only to Regions customers; if you are not a Regions customer, you must enroll in Now Banking. No checking account is required to enroll in Now Banking. Regions reserves the right to refuse to cash any check.

⁴May be subject to credit approval. Interest will continue to accrue during the period that the payment is skipped or deferred. For installment loans, deferring or skipping payment may extend the maturity of your loan but will not automatically extend any optional insurance. Forbearances, skipped payments and deferrals (a) may vary by customer, (b) postpone – rather than forgive – certain payment obligations and (c) may require payment in full of the postponed payments at the end of the forbearance or deferral period, in addition to any other amounts that come due, unless you make other arrangements with Regions to resolve the delinquency.

⁵The no-penalty offer allows customers to make one partial or complete withdrawal without penalty. The penalty-free withdrawal must be made more than seven days after the issue date or the most recent renewal date (whichever is later). Any other withdrawals will be subject to penalties.

⁶New personal unsecured loan and new auto loan rate discounts may not be combined with other special offers or discounts.

⁷You must have a deposit account with Regions that has been open for at least six months in order to be eligible for an automobile loan. Auto loan rate discount of up to 0.50% includes 0.25% disaster relief rate discount with an additional 0.25% rate discount when you enroll in auto debit payments from an existing Regions checking account. Auto loan rate discounts cannot be combined with other special offers or discounts.

View source version on businesswire.com: https://www.businesswire.com/news/home/20261014410311/en/

Media Contact:

Jeremy D. King

Regions Bank

Regions News Online: regions.doingmoretoday.com

Regions Bank Media Line: (205) 264-4551