EGHT - Conference and earnings call announcements

Now Available to All Channel Partners and Customers Globally; Strong Adoption Momentum Validates Demand for Empowering Frontline and Expert Teams Across the Organization As customer experience continues to expand beyond traditional service departments, organizations need a scalable way to empower every customer-facing team by giving them the flexibility and autonomy to engage on their terms, without sacrificing visibility or accountability. In response, 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, announced the general availability of 8x8 Engage, now available globally across all of 8x8's channels. Customer conversations no longer happen in one pl

8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, today announces participation in the following events for the first fiscal quarter of 2026. B. Riley Annual Institutional Investor Conference San Francisco, CA Wednesday, May 21, 2025. Meetings only. Bank of America Securities Global Technology Conference San Francisco, CA Presentation: Wednesday, June 4, 2025, 8:40 am Pacific Time/11:40 am Eastern Time Rosenblatt 5th Annual Technology Summit: The Age of AI Virtual Tuesday, June 10, 2025. Meetings only. Mizuho Technology Conference 2025 New York, NY Wednesday, June 11, 2025. Meeti

Latest Enhancements to the 8x8 Platform for CX Enable Organizations to Maximize Operational Efficiencies, Mitigate Risk, Modernize Systems to Stay Ahead, and Elevate CX 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced recent enhancements to the 8x8 Platform for CX. The latest updates, including expanded 8x8 Secure Pay capabilities, AI-powered 8x8 Intelligent Customer Assistant innovations, and new customer engagement and employee collaboration enhancements, boost employee productivity and efficiency, while empowering organizations to engage with customers across their preferred chan

8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today unveiled the next evolution of its brand—a key milestone in the Company's journey toward a more customer-centric future. More than a refreshed look and feel, this rebrand signals the next chapter in 8x8's CX transformation driven by a clear purpose: To connect people and organizations through seamless communication, empowering them to unlock the potential of every interaction. CX Limits Were Meant to be Shattered "At 8x8, we're stepping out of the box and our new brand captures the energy and ambition of this exciting next stage. Our transfor

Recent Platform Innovations include Contact Center AI Enhancements and More Extensive Customer Engagement Capabilities 8x8, Inc. (NASDAQ:EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest innovations include highly accurate AI-powered transcriptions in 8x8 Contact Center, improved call quality for Azure virtual desktop environments, and more extensive customer engagement capabilities. The CX-driven capabilities enable business leaders to drive enhanced experiences and engagement across the entire organization, for both the customers and employees. Accordi

Recent Platform Enhancements Include Extending 8x8 Intelligent Customer Assistant to Support Voice Interactions and Additional AI Capabilities Across the Entire 8x8 Platform 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest enhancements include extending 8x8 Intelligent Customer Assistant to support voice interactions and new AI capabilities spanning the entire 8x8 platform. The new features enable organizations to drive business success through enhanced customer and employee experiences and engagement. Recent platform innovations to su

8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced investor events for the first quarter of fiscal 2025. 19th Annual Needham & Co. Virtual Presentation: Thursday, May 16, at 10:15 am Eastern Time/7:15 am Pacific Time B. Riley 24th Annual Institutional Investor Conference Los Angeles, CA Wednesday, May 22. Meetings only. BofA Securities 2024 Global Technology Conference San Francisco, CA Presentation: Tuesday, June 4, 1:40 pm Eastern Time/10:40 am Pacific Time Rosenblatt 4th Annual Technology Summit Virtual Presentation: Wednesday, June 12, 11:00 am Eastern Time/8:00 am Pacific Time Mizuho Technology Conf

Recent Platform Capabilities Include 8x8 Engage for Cross-organization Customer Engagement, 8x8 Operator Connect for Deeper Integration with Microsoft Teams, and New Bulk Messaging Capabilities for Outbound Customer Engagement 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today highlighted the latest enhancements to the 8x8 integrated cloud contact center and unified communications platform. These include 8x8 Engage for cross-organization customer engagement, Proactive Outreach for 8x8 Contact Center and Unified Communications to eliminate the reactive nature of customer service, and 8x8 Operator Connect for Microsoft Team

8x8 Recognized by Constellation Research, G2, and CX Today for Innovation in 8x8 Contact Center and 8x8 Work, Employee and Customer Experiences, and Usability Across Market Segments 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it continues to be recognized in prominent industry awards, including recent recognitions from Constellation Research, G2, and CX Today. 2024 Constellation ShortList™ Contact Center as a Service (CCaaS) 8x8 Contact Center was recognized in the 2024 Constellation ShortList for Contact Center as a Service (CCaaS). For this list, Constellation Research evaluates more than 21 solutio

New 8x8 XCaaS Platform Capabilities Include AI-generated Post-meeting Smart Summaries and Action Items, Rich Omnichannel Experiences, Global Workforce Support, and Deeper Technology Partner Integrations 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced enhancements to the 8x8 XCaaS™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform. The new innovations include AI-generated post-meeting smart summaries and action items, AI summarization beta for 8x8 Speech Analytics, additional integrations with key technology partners, rich omnichannel experiences acro

New Platform Enhancements Include AI-powered Voice Conversational Self-Service Capabilities, Video Customer Engagement, Deeper Microsoft Teams Integrations, and New Meeting Capabilities 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest 8x8 XCaaS™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform innovations for enhanced customer and employee experiences, including AI-powered voice conversational self-service and the ability to elevate contact center interactions to video, further integrations with Microsoft Teams, and 8x8 video meeting enhan

8x8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the availability of voice conversational AI in 8x8 Intelligent Customer Assistant. The addition of voice expands 8x8 Intelligent Customer Assistant's powerful, user-friendly conversational AI self-service capabilities that enable businesses to create simple to complex experiences across digital and voice channels. "Whether a contact center has thousands of agents or less than 100, organizations are recognizing that conversational AI is a real and cost-effective choic

8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 8x8 Supervisor Workspace has been successfully enabling organizations to improve contact center performance and drive excellent customer experiences. Adoption of the new 8x8 Supervisor Workspace is on track to rival 8x8 Agent Workspace as one of the company's fastest new product adoptions ever. The value of 8x8 Supervisor Workspace is quickly being recognized as it delivers a personalized, performance-centric workspace that helps supervisors and their teams using 8x8 Contact Center to enhance productivity, and empower leaders wi

Newest Capabilities Include Enhancements to 8x8 Supervisor Workspace, Analytics Tools and Reports, and Increased Global Connectivity 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest customer and employee experience enhancements to the 8x8 XCaaS™ (eXperience Communications as a Service™) cloud platform, including improvements to 8x8 Supervisor Workspace, contact center analytics tools, agent performance tracking capabilities, and streamlined customer journey mapping. The 8x8 XCaaS platform Global Reach™ capabilities were also extended and will include the addition of South Korea. 8x8 now offers ful

8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud communications platform provider, today announced investor events for the first fiscal quarter. Needham 18th Annual Technology and Media Conference Virtual Presentation: Thursday, May 18, 2023 at 10:15 AM EDT/7:15 AM PDT JP Morgan 51st Annual Technology, Media and Communications Conference Boston, MA Presentation: Monday, May 22, 2023 at 3:10 PM EDT/12:10 PM PDT B. Riley Securities 23rd Annual Institutional Investors Conference Beverly Hills, CA Wednesday, May 24, 2023 (no webcast available) Craig Hallum 20th Annual Institutional Investor Conference Minneapolis, MN Wednesday, May 31, 2023 (1x1s only) Baird 2023 Global Consumer, T

New Feature Updates Include Powerful Conversational AI Self-Service Solution, New Audit History Feature, Enhanced Mobile Administration Capabilities, and More 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud communications platform provider, today announced enhancements to the 8x8 XCaaS™ (eXperience Communications as a Service™) integrated cloud contact center and unified communications platform to enhance the agent, administrator, and customer experience. Key feature enhancements for 8x8 Contact Center include: AI-Powered Self-Service – Recently launched, 8x8 Intelligent Customer Assistant is a powerful, user-friendly, conversational AI solution that enables businesses to create

New Conversational AI Solution and Tailored Supervisor Experience for 8x8 Contact Center Together with Platform-wide Integration with OpenAI Deliver Enhanced Customer Experience and Team Performance 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud communications platform provider, today announced new AI-driven enhancements that transform business and contact center performance through enhanced customer experiences. The new capabilities include 8x8 Intelligent Customer Assistant and 8x8 Supervisor Workspace for 8x8 Contact Center as well as a platform-wide integration with OpenAI. By infusing deeper AI/ML, natural language understanding models, and performance capabilities into 8x8 Conta

8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced that management is scheduled to attend the following investor conference: Bank of America Securities 2022 Media, Communications and Entertainment Conference Wednesday, September 7, 2022, 2:00 pm Pacific Time The presentation will be webcast. Links to live and archived webcasts are available from the investor relations section of the company's website at https://investors.8x8.com/events-and-presentations/default.aspx About 8x8 Inc. 8x8, Inc. (NYSE:EGHT) is transforming the future of business communications as a leading software as a service provider of 8x8 XCaaS™ (eXperience Communications

8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced that management is scheduled to participate in the following virtual conference: Oppenheimer 25th Annual Technology, Internet and Communications Conference Virtual Presentation: Tuesday, August 9, 2022, 12:45 pm PDT The presentation will be webcast. Links to live and archived webcasts are available from the investor relations section of the company's website at https://investors.8x8.com/events-and-presentations/default.aspx About 8x8 Inc. 8x8, Inc. (NYSE:EGHT) is transforming the future of business communications as a leading Software as a Service provider of 8x8 XCaaS™ (eXperience Communi

8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced that management is scheduled to participate in the following investor conferences in May and June: 17th Annual Needham Technology & Media Conference New York City, NY Presentation: Tuesday, May 17, 2022, 12:45 pm EDT 50th Annual J.P. Morgan Global Technology, Media & Communications Conference Boston, MA Presentation: Wednesday, May 25, 2022, 10:40 am EDT Baird 2022 Global Consumer, Technology & Services Conference New York City, NY Presentation: Tuesday, June 7, 2022, 2:00 pm EDT BofA Securities 2022 Global Technology Conference San Francisco, CA Presentation: Wednesday, June 8, 2022, 3:5

New Capabilities Enable Large Meeting Moderation and Engagement; Enhance Employee and Customer Experience 8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform, today announced new 8x8 XCaaS™ (eXperience Communications as a Service™) enhancements, including advanced enterprise features to optimize the moderation, performance monitoring, and participant engagement of large meetings, expanded global reach, and additional customer engagement features. These improved capabilities enable organizations to boost productivity, provide tailored experiences for a distributed workforce, and increase customer satisfaction, allowing for a more agile business. "When we became a clou

Delivers Composed Experience for High Volume Call Handling, Allowing for Productive and Personalized Engagements from Anywhere 8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced general availability of 8x8 Frontdesk, a new 8x8 XCaaS (eXperience Communications as a Service) composed experience for high volume call handling. 8x8 Frontdesk transforms the receptionist role by delivering a tailored experience and user interface that uniquely blends traditional unified communications and contact center capabilities. It provides powerful call queuing and handling features that enhance productivity and personalize engagement for a hybrid work enviro

Provides Highest Quality of Service and Reliability for Users in Russia; Global Reach Now Expands to 46 Countries and Territories, Including Japan and Puerto Rico 8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform, today announced that 8x8 XCaaS (eXperience Communications as a Service) is the industry's first integrated cloud phone and contact center solution to support multinational enterprises with operations in Russia. Leveraging patented 8x8 Global Reach™ technology, this expansion provides global organizations with the highest quality of service and reliability, unlimited local calling, streamlined deployment and management, and access to emergency services and

Deployment of 8x8 callstats Enables Clinicians to Carry Out Procedures Virtually and Paves the Way for Borderless Healthcare 8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced that Proximie, the software platform that is saving lives by sharing the world's best clinical practice, has deployed the 8x8 CPaaS callstats embeddable solution for call and video quality performance. Using four low-latency HD native camera views, augmented reality annotation, and real-time video and audio communication, Proximie enables physicians and medical device experts to virtually scrub-in to any clinical setting to share skills or learn from others. Proximie i

8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced that management is scheduled to attend the following investor conference: BMO 2021 Technology Summit August 24-25, 2021 Fireside Chat and Group meetings For additional information, visit http://investors.8x8.com. About 8x8, Inc. 8x8, Inc. (NYSE:EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of 8x8 XCaaS, an integrated contact center, voice communications, video, chat and API solution built on one global cloud communications platform. 8x8 is powering all employees globally to connect individuals and teams so they can collaborate fast

Erases the Boundary Between Siloed Solutions to Bring Employee and Customer Communications Together to Optimize Customer Experience 8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced Experience Communications as a Service (XCaaS), a cloud communications deployment model that erases the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). With XCaaS, organizations can support the communications requirements of all employees as they work together to deliver differentiated customer experiences. This press release features multimedia. View the full release here: https://www.businesswire.com/news/h

Spring 2021 Release Introduces 8x8 Work for Web to Enable Device, OS and App Freedom; 8x8 Offers the Industry's Only Platform-Wide SLA Across Cloud Contact Center and Cloud PBX 8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced contact center, voice communications, chat, and meetings product enhancements, including the new 8x8 Work for Web as well as the industry's only platform-wide SLA, to help organizations enable hybrid work. According to research commissioned by 8x8, 82 percent of organizations plan to offer a mix of in the office and remote work, and the newest 8x8 capabilities enable employees to stay productive wherever and however t

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced the availability of 8x8 Contact Center for Microsoft Teams, which is certified to integrate with Microsoft Teams. The 8x8 cloud contact center and communications product delivers an easy-to-administer, integrated customer engagement and global telephony direct routing solution that allows employees and contact center agents to interact with customers from any Teams endpoint. “Organizations are rapidly adopting Microsoft Teams for all their employee collaboration requirements, and now recognize the importance of integrating it with the contact center to en

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced new contact center, voice communications, chat, meetings and Communications Platform as a Service (CPaaS) product enhancements to optimize employee and customer engagement. The latest 8x8 updates highlight the benefits organizations gain by having an integrated contact center and communications solution from a single provider, making it easy to engage, work, and manage interactions between employees and customers. Easy to Engage 8x8’s innovative customer engagement products help organizations exceed customer experience and growth objectives. Acco

PALM BEACH, FL, Jan. 8, 2021 /PRNewswire/ -- One of the markets that is actually growing not only during… but because of the global pandemic. Remote working and video conferencing go hand-in-hand in this upswing and both markets are projected significantly increase revenues in the coming years. Remote work, home office, work from home, telework are some of the terms used to describe settings where workers are not physically present in the office of their employer or the purchaser of their services. The concept mainly works for jobs and tasks that involve a large amount of screen work. (including marketing and sales functions).  The advancement of digitalization and the shift to a more kno

CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced new 8x8 Open Communications Platform™ enhancements, improving how organizations manage and use communications and collaboration. These new innovations are helping organizations accelerate digital workplace initiatives and optimize employee productivity and customer experiences from anywhere on any device. “A modern, seamless platform matters. Owning the fully integrated cloud technology stack, from voice, team chat and meetings to contact center, enterprise APIs and programmable applications, enables us to rapidly inject new, innovative capabilities acros