8x8, Inc. provides voice, video, chat, contact center, and enterprise-class application programmable interface (API) Software-as-a-Service solutions for small and mid-size businesses, mid-market and larger enterprises, government agencies, and other organizations worldwide. It offers unified communications, team collaboration, video conferencing, contact center, data and analytics, communication APIs, and other services. The company provides 8x8 Work, a self-contained end-to-end united communications solution that delivers enterprise voice with public switched telephone network connectivity, video meetings, and unified messaging; 8x8 Contact Center, a multi-channel cloud-based contact center solution; and 8x8 Meet, a cloud-based video conferencing and collaboration solution that enables secure and continuous collaboration with borderless high definition video and audio communications from mobile and desktop devices. It also offers 8x8 Team Messaging, an integrated open team messaging platform, which facilitate modern modes of communication with support for direct messages, public and private team messaging rooms, short messaging service, presence, emojis, and Â@ mentions'; 8x8 CPaaS, a set of global communications Platform-as-a-Service; and X1 through X4 and X5 through X8, which provide enterprise-grade voice, unified communications, and video meetings and team collaboration, and contact centre solutions. The company markets its services to end users through search engine marketing and optimization, third-party lead generation sources, industry conferences, trade shows, Webinars, and digital advertising channels, as well as direct sales organization. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
IPO Year:
Exchange: NYSE
Website: 8x8.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 12/13/2024 | $2.75 → $2.50 | Neutral → Underperform | Mizuho |
| 6/14/2024 | $3.00 → $2.00 | Equal-Weight → Underweight | Morgan Stanley |
| 11/2/2023 | $4.50 | Hold → Buy | Craig Hallum |
| 8/9/2023 | $7.00 → $4.00 | Buy → Hold | Craig Hallum |
| 3/24/2023 | $6.00 | Buy | Rosenblatt |
| 12/15/2022 | $7.00 | Neutral | Wedbush |
| 8/8/2022 | Neutral → Buy | BofA Securities | |
| 8/5/2022 | Hold → Buy | Craig Hallum | |
| 8/5/2022 | Outperform → Perform | Oppenheimer | |
| 8/4/2022 | $5.50 | Neutral | MKM Partners |
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Mizuho downgraded 8x8 from Neutral to Underperform and set a new price target of $2.50 from $2.75 previously
Morgan Stanley downgraded 8x8 from Equal-Weight to Underweight and set a new price target of $2.00 from $3.00 previously
Craig Hallum upgraded 8x8 from Hold to Buy and set a new price target of $4.50
Craig Hallum downgraded 8x8 from Buy to Hold and set a new price target of $4.00 from $7.00 previously
Rosenblatt initiated coverage of 8x8 with a rating of Buy and set a new price target of $6.00
Wedbush initiated coverage of 8x8 with a rating of Neutral and set a new price target of $7.00
BofA Securities upgraded 8x8 from Neutral to Buy
Oppenheimer downgraded 8x8 from Outperform to Perform
MKM Partners initiated coverage of 8x8 with a rating of Neutral and set a new price target of $5.50
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New innovations across the 8x8 Platform for CX help businesses respond in real time, personalize service at scale, and deliver measurable impact – without added complexity Customer expectations keep rising, but most companies are falling short. Metrigy research shows 76% of businesses surveyed believe their service is improving, yet only 36% of consumers agree. That gap is costing companies customers and revenue. 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated customer experience (CX) platform provider, is closing that gap with new AI-powered innovations across the 8x8 Platform for CX. These capabilities help businesses respond in real time, personalize service at scale, and str
New integration bridges 8x8 Platform for CX with core banking systems, enabling smarter, faster, and safer customer experiences 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated platform provider for customer experience (CX), welcomes MNET to the SellWith8 tier of the 8x8 Technology Partner Ecosystem. This new partnership brings MNET's CoreAccess+ middleware to the 8x8 Platform for CX, including 8x8 Contact Center and 8x8 Intelligent Customer Assistant, among others, enabling secure, real-time access to core financial systems such as Jack Henry, Fiserv and Corelation. The result: faster authentication, smarter self-service, and seamless handoffs between bots and agents – all while
New retail solution converts social engagement into instant transactions – protecting brand reputation and boosting revenue Retailers no longer have to worry about losing sales on social media as 8x8, Inc. (NASDAQ:EGHT) launches 8x8 Social Connect, a retail-focused solution built on the 8x8 Platform for CX, designed to help brands turn social conversations into sales, resolve complaints faster, and deliver seamless shopping experiences across channels. The solution has been designed to reflect the modern, shopping experience and give retail and CX leaders the chance to bring simplicity to a previously convoluted process. Mobile device usage now accounting for 75% of e-commerce traffi
SaaS has never looked like this: AI-powered. Customer-led. Monster trucks. Cannons. And a little cinematic revenge for every unsung customer hero. In a market crowded with product-first messaging, 8x8, Inc. (NASDAQ:EGHT), creator of the industry's most integrated business communications platform for customer experience (CX), is taking a bold, human-first stand with the launch of The Power of You™, a new global brand platform that flips the script on traditional enterprise marketing. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250807844464/en/8x8's The Power of You While most software campaigns center on features and platfor
New AI-powered capabilities, rising adoption, and strategic customer wins reinforce 8x8's position as a global leader in intelligent customer experience 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated platform provider for customer experience (CX), is fast-tracking the next phase of AI-powered engagement by expanding intelligent automation across its platform. By unifying contact center, unified communications, and communications APIs into a single, AI-enabled platform, the 8x8® Platform for CX empowers organizations to deliver personalized service, improve efficiency, and drive smarter collaboration. Customer adoption of 8x8's AI-powered solutions continues to grow at pace, wit
Returned to year-over-year service and total revenue growth Service revenue of $176 million and total revenue of $181 million Delivered 18th consecutive quarter of positive cash flow from operations 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the first quarter of fiscal year 2026 ended June 30, 2025. "Our return to growth this quarter validates the strength of our platform strategy and our alignment with how organizations are engaging customers—intelligently, flexibly, and at scale. We're executing with purpose, and it's paying off: product adoption has e
Judges praise focus on security, integration and AI as product breaks down silos on the path to positive customer experience 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated platform for customer experience (CX), has been named Best CPaaS Platform by CX Today. The award recognizes 8x8 for delivering secure, composable, and AI-powered CPaaS solutions that empower businesses to engage with customers in real-time, globally. 8x8 CPaaS solutions enable businesses to integrate real-time communications directly into their workflows, applications, and customer journeys without managing complex infrastructure. Built on 8x8's global, secure, and scalable cloud communications platform, it d
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, will release financial results for the first fiscal quarter ended June 30, 2025 following the close of market on Tuesday, August 5, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: August 5, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon re
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, today revealed the winners of its 2025 Elevate Partner Awards, honoring standout partners worldwide for excellence in customer experience (CX) transformation. The annual program recognizes top-performing organizations around the globe that drive business outcomes using 8x8's unified platform – 8x8 Platform for CX – which combines contact center, unified communications, and Communications Platform as a Service (CPaaS) solutions. "This year's winners set the standard for what partnership looks like in action," said Michelle Paitich, Globa
8x8 extends Operator Connect coverage to 50 countries 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, is now among the top five providers of Operator Connect globally after more than doubling the number of countries available for 8x8 Operator Connect for Microsoft Teams deployment. Additionally, 8x8 is the only Operator Connect provider with a native contact center solution certified to integrate with Teams. 8x8 Operator Connect for Microsoft Teams is a purpose-built solution that delivers native Public Switched Telephone Network (PSTN) calling through the Microsoft Operator Connec
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Returned to year-over-year service and total revenue growth Service revenue of $176 million and total revenue of $181 million Delivered 18th consecutive quarter of positive cash flow from operations 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the first quarter of fiscal year 2026 ended June 30, 2025. "Our return to growth this quarter validates the strength of our platform strategy and our alignment with how organizations are engaging customers—intelligently, flexibly, and at scale. We're executing with purpose, and it's paying off: product adoption has e
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, will release financial results for the first fiscal quarter ended June 30, 2025 following the close of market on Tuesday, August 5, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: August 5, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon re
Fourth quarter service revenue of $172 million and total revenue of $177 million Fiscal year 2025 service revenue of $693 million and total revenue of $715 million 2025 Cash flow from operations of $64 million 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, today reported financial results for the fourth quarter and fiscal year 2025 ended March 31, 2025. "Our results in the fourth quarter and fiscal 2025 reflect multiple transitions as we build a foundation for durable growth and profitability. Reported service revenue declined 1% in the fourth quarter due to a decline in revenue
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, will release financial results for the fourth quarter and fiscal year ended March 31, 2025 following the close of market on Monday, May 19, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: May 19, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in number
Service revenue of $173 million and total revenue of $179 million Delivered 16th consecutive quarter of positive cash flow from operations Continued strong growth in new products 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the third quarter of fiscal year 2025 ended December 31, 2024. "Our third quarter results highlight further progress and continued momentum in our transformation journey. We delivered solid financial performance, with record cash flow from operations and strong adoption of our AI-powered customer experience solutions, driving a
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced it will release financial results for the third fiscal quarter ended December 31, 2024 following the close of market on Tuesday, February 4, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: February 4, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live
Delivered service revenue of $175 million and total revenue of $181 million Sales of new products increased more than 60% year-over-year, led by AI-based solutions Achieved GAAP and non-GAAP operating profitability Reported 15th consecutive quarter of positive cash flow from operations 8x8, Inc. (NASDAQ:EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today reported financial results for the second quarter of fiscal year 2025 ended September 30, 2024. Second Quarter Fiscal Year 2025 Financial Results: Total revenue of $181.0 million, compared to $185.0 million in the second quarter of fiscal 2024. Service revenue of $175.1 millio
8x8, Inc. (NASDAQ:EGHT), a leading business communications, CX, and CPaaS platform provider, today announced it will release financial results for the second fiscal quarter ended September 30, 2024 following the close of market on Monday, November 4, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: November 4, 2024 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN to join
Service revenue of $173 million and total revenue of $178 million Platform enhancements delivering new AI-based capabilities and solutions to customers Existing term loan repaid on August 5, 2024 with proceeds of new bank loan and cash on-hand 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the first quarter of fiscal year 2025 ended June 30, 2024. First Quarter Fiscal Year 2025 Financial Results: Total revenue of $178.1 million, compared to $183.3 million in the first quarter of fiscal 2024. Service revenue of $172.8 million, compared to $175.2 million in the first quarte
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it will release financial results for the first quarter ended June 30, 2024 following the close of market on Wednesday, August 7, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: August 7, 2024 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to receive dial-in numbers for the live call
Live Leadership Updates
Company Issues New Employee Inducement Grants for Key New Hires 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced several new key management appointments to help accelerate the next phase of the company's CX transformation. In addition to the executive officer appointment of Joel Neeb as Chief Transformation and Business Operations Officer, the company recently appointed Darren Remblence as Vice President, Chief Information Security Officer, and Joe McStravick as Vice President of EMEA Sales. Remblence has more than 25 years of international experience in Cyber and Information Securi
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the appointment of Joel Neeb as Chief Transformation and Business Operations Officer. Reporting directly to CEO Samuel Wilson, Neeb will be responsible for aligning 8x8's next phase of CX transformation and strategic initiatives with operational outcomes, driving organizational excellence, and fostering a culture of accountability and innovation. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250108813425/en/8x8 Appoints Joel Neeb at Chief Transformation and Business Operati
8x8, Inc. (NASDAQ:EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced the appointment of John Pagliuca, President and Chief Executive Officer at N-able (NYSE:NABL), to the Company's Board of Directors, effective November 18, 2024. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241118269657/en/EGHT) announced that John Pagliuca has been appointed to the company's board of directors. (Photo: Business Wire)">8x8, Inc. (NASDAQ:EGHT) announced that John Pagliuca has been appointed to the company's board of directors. (Photo: Business Wire) Pagliuca has over 20 years of lead
BOSTON, Sept. 17, 2024 (GLOBE NEWSWIRE) -- QuEra Computing, the leader in neutral-atom quantum computing, today announced the appointment of Ed Durkin as Chief Financial Officer. Ed brings extensive experience in leading dynamic technology companies through high-growth phases and achieving significant financial milestones and will play an integral role at QuEra as it continues driving growth and innovation in the quantum industry. Ed joins QuEra from Casa Systems, where he served as CFO and was responsible for all financial, investor relations and corporate development functions for this public company. He also served as CFO at Fuze, a unified communications company acquired by 8x8 (NYSE:
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of Andrew Burton, President and Chief Operating Officer at Rapid7 (NASDAQ:RPD), as a new independent director, effective June 17, 2024. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240618184810/en/EGHT) announced that Andrew Burton has been appointed to the company's board of directors. (Photo: Business Wire)">8x8, Inc. (NASDAQ:EGHT) announced that Andrew Burton has been appointed to the company's board of directors. (Photo: Business Wire) Burton is an accomplished Software-as-a-Servi
Virtual event leader onboards former Cisco (NASDAQ:CSCO), 8x8 (NASDAQ:EGHT) President, and Polycom (NASDAQ:POLY) executive to lead premium webcasting solution into the next phase of world-class virtual event services GlobalMeet, the fastest-growing, unrivaled leader in virtual event technology used by 5 out of 10 of the largest US banks, all Big Four Consulting Firms, and 50% of Fortune 500 pharmaceutical and biotech companies, today announces the appointment of visionary leader Kim Niederman as CEO. GlobalMeet enables live and fully interactive events to audiences as large as 100,000+ people. Niederman has a formidable track record in steering tech companies to record success and will dr
New 8x8 SellWith8™ Tier Offers Exclusive, Highly Curated Experiences and Resources for Partners 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud communications platform provider, today announced SellWith8™, an exclusive tier within the 8x8 Technology Partner Ecosystem, allowing technology partners to solve compelling business use cases for customers. The 8x8 Technology Partner Ecosystem program allows customer-first organizations to enhance customer experiences by deeply embedding cutting-edge technologies, including leading artificial intelligence capabilities, into the 8x8 platform with persistent data to enhance business intelligence, insights, and analytics. This new SellWith8 ti
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of contact center and growth marketing leader Bruno Bertini as Chief Marketing Officer (CMO). Reporting directly to CEO Samuel Wilson, Bertini will be responsible for developing and driving the company's comprehensive global marketing strategy to raise market awareness and accelerate demand and growth opportunities. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230918409419/en/8x8 Appoints Bruno Bertini as CMO (Photo: Business Wire) Bertini is a recognized technology marketing executiv
8x8, Inc. (NASDAQ:EGHT), a global leader in unified communications and contact center solutions, today announced the appointment of Lisa Martin as Chief Revenue Officer (CRO). Reporting directly to CEO Samuel Wilson, she will be responsible for driving and maximizing revenue growth, overseeing sales strategies, and managing the global sales organization. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230620939537/en/8x8 Appoints Lisa Martin as CRO (Photo: Business Wire) Martin is a recognized sales executive with over 15 years in the contact center and communications sector, and has successfully led teams in achieving double-dig
8x8, Inc. (NASDAQ:EGHT), a global leader in unified communications and contact center solutions, today announced the appointment of Kevin Kraus as Chief Financial Officer (CFO). This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230606005390/en/8x8 Appoints Kevin Kraus as Chief Financial Officer (Photo: Business Wire) Kraus has served as 8x8's interim CFO since November 2022. Prior to that, he served as the company's Senior Vice President of Finance with responsibility for financial planning and analysis and procurement functions. He brings a wealth of financial expertise and a strong track record in strategic growth to the role, de